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Terms and Conditions

Payment and Delivery

Payment should be within a working day. The order will not be processed until the payment has been made. We will dispatch your order within 5 working days of receipt. If we have any reason why we are not able to do this, we will contact you by email. If you want your order more urgently, please contact us for a cost.

Delivery cost for United Kingdom mainland only is £3.95, we use Royal Mail for all small orders. For parcels of more than 3 jars we use a large fragile delivery service and charge £10.95. Please note that purchases are required in multiples of three, but these can be mixed and matched.

For bulk orders, or or trade enquiries please contact us by telephone on 01766 810495, or email sales@welshladypreserves.com

Deliveries outside UK Mainland

Please get in contact with us before ordering. We will investigate and do what we can to find a delivery option that is suitable for you.

Returns

Your order will be packed to withstand the journey. Breakages are rare, but if you do have one, please contact us within two days of delivery.

Most importantly, we hope you open your package and enjoy the contents!